Service Agreement

Terms of Service

Last updated: September 2026. Effective for OpenHousePad on iOS and iPadOS.

1. Agreement to Terms

By downloading, installing, or accessing OpenHousePad ("the Application"), you agree to be bound by these Terms of Service. If you are entering into this agreement on behalf of a real estate brokerage or team, you represent that you have the authority to bind such entity.

2. Purpose & Intended Use

OpenHousePad is a visual visitor documentation and intelligence application designed to assist real estate agents and brokerages in greeting guests, recording open house attendance, pre-qualifying visitor purchasing readiness, and compiling summary seller reports. OpenHousePad is a productivity and presentation utility; users remain solely responsible for verifying the accuracy of information entered by attendees and for conducting all real estate activities in accordance with their applicable state licensing rules.

3. Subscriptions & Commercial Pricing

OpenHousePad offers individual agent access and flat-rate commercial brokerage plans:

  • Individual In-App Purchases: Individual agents may purchase auto-renewable subscriptions directly through the Apple App Store under standard Apple Terms and Conditions. Subscriptions renew automatically unless canceled in your Apple ID account settings at least 24 hours before the current period ends.
  • Boutique & Team Tier (up to 25 agents): Flat-rate $149.00 USD per month (or $1,341.00 USD per year with 3 months free) covering up to 25 licensed agents, including dedicated 5-character team activation codes and custom brokerage branding.
  • Business Pro Tier (up to 100 agents): Flat-rate $299.00 USD per month (or $2,691.00 USD per year with 3 months free) covering up to 100 licensed agents, with priority onboarding, team activation codes, and centralized office branding.

Commercial subscriptions are billed securely via credit card or corporate invoice. Team administrators may adjust or cancel commercial subscriptions prior to the renewal date. All commercial subscriptions include a 14-day evaluation period.

4. Data Ownership & Privacy

You retain 100% full and exclusive ownership of all attendee records, visitor contact information, and open house data collected through your devices. OpenHousePad does not claim any ownership over your customer data, does not sell or share contact information, and provides standard RFC 4180 CSV export functionality so you can retrieve your records at any time.

5. Limitation of Liability

OpenHousePad is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, OpenHousePad and its developers shall not be liable for any indirect, incidental, or consequential damages arising from device connectivity interruptions, lost attendee data, or third-party CRM import errors.

6. Modifications & Inquiries

We may update these terms from time to time to reflect product enhancements. Any changes will be posted directly to this page. For any questions, please reach out via our Support Page.